Promotions Terms and Conditions

Black Friday Promotion: 29th of November to the 6th of December 2024*

Easyweb & Vumatel is pleased to extend to you our Black Friday Promotion – Limited Time Offer.

Black Friday orders can be placed between the 29th of November and the 6th of December 2024 for new orders, reconnections and migrations.

Black Friday upgrades on existing services can be processed between the 29th of November and the 29th of December 2024*. Valid for Easyweb clients out of contract or renewal of contract.

Valid only on a 12 Month agreement
Fibre to the home clients

Business Rules:

Only applicable to new orders, reconnections, migrations and upgrades.

The Black Friday products will only be available during the promotional period being:

New order, reconnections and migrations: 29th of November 00:00:00 to 6th of December 2024 at 23:59:59 (8 Days).

Upgrades: 29th of November 00:00:00 to the 29th of December 2024 at 23:59:59 (1 Month).

Any order not captured in the promotional period will not be accepted.

After the 12-month period the service will be migrated to the standard month to month product version (equivalent speed at the prevailing rate) and all standard business rules will apply, including any price increases that might be applied to the standard month to month products.

The Black Friday products will not be subject to any price increases between the 29th of November 2024 and 30th of November 2025.

Any new activations that arise as a result of a termination, where the new product is a lesser priced product at the same premise, same ISP with the same customer will attract a penalty fee (R876.32 Excl. VAT).

Promotion
100/100 Mbps at R799.00 Incl Vat
200/200 Mbps at R899.00 Incl Vat
500/200 Mbps at R1099.00 Incl Vat
1000/500 Mbps at R1999.00 Incl Vat

Does not include wireless router
Indoor Wireless access point for R799.00 Including Vat

All prices are inclusive of VAT

Subject to feasibility and coverage.

CANCELLATION PROCESS

The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.

Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za. The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.

The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.

If the customer cancels within the first 12 months of the agreement a cost of R1999 Excl. Vat will be applicable.

CUSTOMER PREMISES EQUIPMENT

Easyweb shall at all times retain ownership over the CPE unless the contrary is provided for in the applicable Service Order Form.

When the Services require that CPE be installed at the Customer Premises, the Customer shall provide the necessary space, electricity supply and environmental conditions required for the CPE, subject to the Customer being provided with at least 2 (two) Business Days’ notification from Easyweb.

Leased CPE delivered to the Customer shall not become the property of the Customer and the leased CPE shall be returned to Easyweb on termination of this Agreement.

All risk in and responsibility for the CPE shall pass to the Customer on delivery of leased CPE, which delivery shall be evidenced by the Digital Signature or signature of a representative of the Customer or a waybill issued by a courier company.

Easyweb will instruct contractors to install the CPE at the Customer Premises and further instruct such contractors to maintain the CPE for the duration of this Agreement. Easyweb’s agents, representatives, employees and contractors may at all reasonable times enter the Customer Premises to inspect the CPE or carry out any necessary repairs, replacement of CPE or other maintenance work or to discontinue the service should payment not be made on the due date.

The Customer shall always keep leased CPE in its possession and control at the Customer Premises and may not give up possession of the leased CPE, in whole or in part, to any third party or remove and/or re-install the leased CPE at a different location.

The Customer shall, in writing, advise the landlord of the Customer Premises of Easyweb’s ownership of the leased CPE. Unless expressly authorised by Easyweb, the Customer may not make any alteration or modification to the CPE, including the software incorporated in the CPE. If the CPE is lost, stolen or damaged, the Customer shall immediately notify Easyweb thereof in writing.

The Customer shall be liable to Easyweb for the replacement cost and re-installation cost of the CPE or the cost of repair if it is economically feasible to repair the CPE.

The rates for the special will only apply for a period of 12 Months.

Standard pricing will apply after 12 months.

Black Friday Promotion: 29th of November to the 29th December 2024

Black Friday orders can be placed between the 29th of November till 29th December 2024 for new orders, reconnections and migrations.

Black Friday upgrades on existing services can be processed between the 29th of November till 29th December 2024.

Valid for Easyweb clients out of contract or renewal of contract.

Valid only on a 24 Month agreement

  • Download speed 10MB Upload speed 2.5MB
  • Free installation
  • Does not include wireless router
  • Indoor wireless access point @ R689.00 incl VAT
  • Sale prices Including of VAT
  • UNCAPPED
  • UNSHAPED
  • NO FUP
  • NO CONTENTION RATIO
  • BEST EFFORT SERVICE
  • Subject to feasibility and coverage.
  • Does not include wireless router
    Indoor Wireless access point for R799.00 Including Vat

CANCELLATION PROCESS

The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.

Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za. The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.

The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.

If the customer cancels within the first 12 months of the agreement a cost of R1999 Excl. Vat will be applicable.

CUSTOMER PREMISES EQUIPMENT

Easyweb shall at all times retain ownership over the CPE unless the contrary is provided for in the applicable Service Order Form.

When the Services require that CPE be installed at the Customer Premises, the Customer shall provide the necessary space, electricity supply and environmental conditions required for the CPE, subject to the Customer being provided with at least 2 (two) Business Days’ notification from Easyweb.

Leased CPE delivered to the Customer shall not become the property of the Customer and the leased CPE shall be returned to Easyweb on termination of this Agreement.

All risk in and responsibility for the CPE shall pass to the Customer on delivery of leased CPE, which delivery shall be evidenced by the Digital Signature or signature of a representative of the Customer or a waybill issued by a courier company.

Easyweb will instruct contractors to install the CPE at the Customer Premises and further instruct such contractors to maintain the CPE for the duration of this Agreement. Easyweb’s agents, representatives, employees and contractors may at all reasonable times enter the Customer Premises to inspect the CPE or carry out any necessary repairs, replacement of CPE or other maintenance work or to discontinue the service should payment not be made on the due date.

The Customer shall always keep leased CPE in its possession and control at the Customer Premises and may not give up possession of the leased CPE, in whole or in part, to any third party or remove and/or re-install the leased CPE at a different location.

The Customer shall, in writing, advise the landlord of the Customer Premises of Easyweb’s ownership of the leased CPE. Unless expressly authorised by Easyweb, the Customer may not make any alteration or modification to the CPE, including the software incorporated in the CPE. If the CPE is lost, stolen or damaged, the Customer shall immediately notify Easyweb thereof in writing.

The Customer shall be liable to Easyweb for the replacement cost and re-installation cost of the CPE or the cost of repair if it is economically feasible to repair the CPE.

The rates for the special will only apply for a period of 24 Months.

Standard pricing will apply after 24 months.

This promotion is only available to eligible new customers only.
LITE wireless packages are a best effort service

Special is applicable only to the following LITE Wireless Packages
10 Mbps at R399 Incl. Vat
15 Mbps at R499 Incl. Vat

Subject to a 24 month contract
Promotion valid for the 25 November 2022
Free installation
Does not include wireless router
Indoor wireless access point @ R689.00 incl VAT
All prices Including of VAT

CANCELLATION PROCESS
The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.
Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za. The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.
The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.
If the customer cancels within the first 24 months of the agreement a cost of R1999 Excl. Vat will be applicable.

CUSTOMER PREMISES EQUIPMENT
Easyweb shall at all times retain ownership over the CPE unless the contrary is provided for in the applicable Service Order Form.
When the Services require that CPE be installed at the Customer Premises, the Customer shall provide the necessary space, electricity supply and environmental conditions required for the CPE, subject to the Customer being provided with at least 2 (two) Business Days’ notification from Easyweb.
Leased CPE delivered to the Customer shall not become the property of the Customer and the leased CPE shall be returned to Easyweb on termination of this Agreement.
All risk in and responsibility for the CPE shall pass to the Customer on delivery of leased CPE, which delivery shall be evidenced by the Digital Signature or signature of a representative of the Customer or a waybill issued by a courier company.
Easyweb will instruct contractors to install the CPE at the Customer Premises and further instruct such contractors to maintain the CPE for the duration of this Agreement. Easyweb’s agents, representatives, employees and contractors may at all reasonable times enter the Customer Premises to inspect the CPE or carry out any necessary repairs, replacement of CPE or other maintenance work or to discontinue the service should payment not be made on the due date.
The Customer shall always keep leased CPE in its possession and control at the Customer Premises and may not give up possession of the leased CPE, in whole or in part, to any third party or remove and/or re-install the leased CPE at a different location.
The Customer shall, in writing, advise the landlord of the Customer Premises of Easyweb’s ownership of the leased CPE. Unless expressly authorised by Easyweb, the Customer may not make any alteration or modification to the CPE, including the software incorporated in the CPE. If the CPE is lost, stolen or damaged, the Customer shall immediately notify Easyweb thereof in writing.
The Customer shall be liable to Easyweb for the replacement cost and re-installation cost of the CPE or the cost of repair if it is economically feasible to repair the CPE.
The rates for the special will only apply for a period of 24 Months.
Standard pricing will apply after 24 months.

Subject to feasibility and coverage.

Subject to our terms and conditions on our website at https://easyweboldsite.dexign.co.za/legal/

Easyweb Big spring special

This promotion is only available to eligible new customers and any existing WIRELESS client with 6 months or less left on their contract who place an order between 1 September 2022 – 30 November 2022.

LITE wireless packages are a best effort service

Special is applicable only to the following LITE Wireless Packages
8 Mbps at R499 Incl. Vat
10 Mbps at R699 Incl. Vat
15 Mbps at R999 Incl. Vat

Subject to a 24 month contract
Free installation
Does not include wireless router
All prices Including of VAT

CANCELLATION PROCESS
The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.
Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za. The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.
The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.
If the customer cancels within the first 24 months of the agreement a cost of R1999 Excl. Vat will be applicable.

CUSTOMER PREMISES EQUIPMENT
Easyweb shall at all times retain ownership over the CPE unless the contrary is provided for in the applicable Service Order Form.
When the Services require that CPE be installed at the Customer Premises, the Customer shall provide the necessary space, electricity supply and environmental conditions required for the CPE, subject to the Customer being provided with at least 2 (two) Business Days’ notification from Easyweb.
Leased CPE delivered to the Customer shall not become the property of the Customer and the leased CPE shall be returned to Easyweb on termination of this Agreement.
All risk in and responsibility for the CPE shall pass to the Customer on delivery of leased CPE, which delivery shall be evidenced by the Digital Signature or signature of a representative of the Customer or a waybill issued by a courier company.
Easyweb will instruct contractors to install the CPE at the Customer Premises and further instruct such contractors to maintain the CPE for the duration of this Agreement. Easyweb’s agents, representatives, employees and contractors may at all reasonable times enter the Customer Premises to inspect the CPE or carry out any necessary repairs, replacement of CPE or other maintenance work or to discontinue the service should payment not be made on the due date.
The Customer shall always keep leased CPE in its possession and control at the Customer Premises and may not give up possession of the leased CPE, in whole or in part, to any third party or remove and/or re-install the leased CPE at a different location.
The Customer shall, in writing, advise the landlord of the Customer Premises of Easyweb’s ownership of the leased CPE. Unless expressly authorised by Easyweb, the Customer may not make any alteration or modification to the CPE, including the software incorporated in the CPE. If the CPE is lost, stolen or damaged, the Customer shall immediately notify Easyweb thereof in writing.
The Customer shall be liable to Easyweb for the replacement cost and re-installation cost of the CPE or the cost of repair if it is economically feasible to repair the CPE.
The rates for the special will only apply for a period of 24 Months.
Standard pricing will apply after 24 months.

Subject to feasibility and coverage.

Subject to our terms and conditions on our website at https://easyweboldsite.dexign.co.za/legal/

Easyweb Black Friday Wireless special

This promotion is only available to eligible new customers who place an order between 26 November 2021 – 31 January 2022.

LITE wireless packages are a best effort service

Special is applicable only to the following LITE Wireless Packages
6Mbps at R399 Incl. Vat
8Mbps at R499 Incl. Vat
10Mbps at R699 Incl. Vat

Includes:
Free Installation
On a month to month agreement
Special does not include an indoor wireless access point. This will be quoted additional to the client if needed.

CANCELLATION PROCESS
The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.
Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za. The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.
The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.
If the customer cancels within the first 24 months of the agreement a cost of R1999 Excl. Vat will be applicable.

CUSTOMER PREMISES EQUIPMENT
Easyweb shall at all times retain ownership over the CPE unless the contrary is provided for in the applicable Service Order Form.
When the Services require that CPE be installed at the Customer Premises, the Customer shall provide the necessary space, electricity supply and environmental conditions required for the CPE, subject to the Customer being provided with at least 2 (two) Business Days’ notification from Easyweb.
Leased CPE delivered to the Customer shall not become the property of the Customer and the leased CPE shall be returned to Easyweb on termination of this Agreement.
All risk in and responsibility for the CPE shall pass to the Customer on delivery of leased CPE, which delivery shall be evidenced by the Digital Signature or signature of a representative of the Customer or a waybill issued by a courier company.
Easyweb will instruct contractors to install the CPE at the Customer Premises and further instruct such contractors to maintain the CPE for the duration of this Agreement. Easyweb’s agents, representatives, employees and contractors may at all reasonable times enter the Customer Premises to inspect the CPE or carry out any necessary repairs, replacement of CPE or other maintenance work or to discontinue the service should payment not be made on the due date.
The Customer shall always keep leased CPE in its possession and control at the Customer Premises and may not give up possession of the leased CPE, in whole or in part, to any third party or remove and/or re-install the leased CPE at a different location.
The Customer shall, in writing, advise the landlord of the Customer Premises of Easyweb’s ownership of the leased CPE. Unless expressly authorised by Easyweb, the Customer may not make any alteration or modification to the CPE, including the software incorporated in the CPE. If the CPE is lost, stolen or damaged, the Customer shall immediately notify Easyweb thereof in writing.
The Customer shall be liable to Easyweb for the replacement cost and re-installation cost of the CPE or the cost of repair if it is economically feasible to repair the CPE.
All pricing is inclusive of Vat

The rates for the special will only apply for a period of 24 Months, unless a 36 Month agreement has been signed. Standard pricing will apply after 24 months.

Subject to feasibility and coverage.

Subject to our terms and conditions on our website at https://easyweboldsite.dexign.co.za/legal/

2 Users R899.00 Monthly
4/1 Meg
Uncapped Internet
Hosted PBX
2 x Desktop IP Phones
Fair Usage Policy ( FUP ) 200 Gigs
Installation Costs: R1 699 Once off cost

5 Users R1699.00 Monthly
8/2 Meg
Uncapped Internet
4 Channel 3CX PBX
5 x Desktop IP Phones
Fair Usage Policy ( FUP ) 600 Gigs
Installation Costs: R2 495 Once off cost

10 Users R2199.00 Monthly
15/3 Meg Premium
Uncapped Internet
4 Channel 3CX PBX
10 x Desktop IP Phones
Fair Usage Policy ( FUP ) 1000 Gigs
Installation Costs: R2 990 Once off cost

Terms & Conditions
o Limited to our wireless network coverage only
o Subject to a 24 month contract
o All prices exclude VAT
o Does not include phone calls
o Does not Include wireless access point
o Does not include internal networking
o Does not include number porting

Promotion available to eligible new customers only.
Special ends 31 January 2022

Premium Business Combo Deals

2 Users R1199.00 Monthly
4/4 Meg Premium
Uncapped Internet Hosted PBX
2 x Desktop IP Phones
NO Fair Usage
Installation Costs: R1 699 Once off cost

5 Users R2499.00 Monthly
8/8 Meg Premium
Uncapped Internet
4 Channel 3CX PBX
5 x Desktop IP Phones
NO Fair Usage
Installation Costs: R2 495 Once off cost

10 Users R4199.00 Monthly
15/15 Meg Premium
Uncapped Internet
4 Channel 3CX PBX
10 x Desktop IP Phones
NO Fair Usage
Installation Costs: R2 990 Once off cost

Terms & Conditions
o Limited to our wireless network coverage only
o Subject to a 24 month contract
o All prices exclude VAT
o Does not include phone calls
o Does not Include wireless access point
o Does not include internal networking
o Does not include number porting

Promotion available to eligible new customers only.
Special ends 31 January 2022

Vumatel product and price adjustment

22 June 2021

Due to the changes being implemented by VUMA, the 1000/100Mbps Promo package has now been amended to 1000/200Mbps and will be charged at a reduced rate of R 1 399. Valid until 31 December 2021.

At the end of the promotional period, clients can downgrade to the 200/200Mbps line speed or upgrade to the NEW Gigabit package at the below cost.
New Gigabit line speed of 1000/500Mbps available for R 2 199 per month

Notice

Along with Vumatel, we have taken your feedback regarding the recent market trends into consideration and we are pleased to announce that we will be realigning our Vumatel home packages with effect from 1st July 2021.

All SADV clients will be migrated to the new Vumatel Product suite.

Please see below the new pricing and product change.

Old Package New Package  New Price
10/10Mbps 20/10Mbps  R699
20/20Mbps  50/50Mbps  R899
50/5Mbps  50/50Mbps  R899
50/50Mbps  50/50Mbps  R899
100/10Mbps 100/100Mbps R999
100/100Mbps 100/100Mbps R999
200/20Mbps  200/200Mbps R1099
200/200Mbps 200/200Mbps R1099
1Gbps Promo 1000/200Mbps R1399
1000/100Mbps 1000/500Mbps R2199

All Prices are inclusive of VAT
The 20/20,50/5 will be migrated to the 50/50 package
100/10 will be migrated to the 100/100 package
200/20 will be migrated to the 200/200 package
1Gbps promo will be upgraded to 1000/200 however will still have the associated T/C’s applied.
Standard 1Gbps package will be upgraded to 1000/500

The services on your billing will already reflect the updated speed and price from 1st July 2021.
The changes above only affect clients that are on the Vumatel and SADV home packages.

Winter wireless special

This promotion is only available to eligible new customers who place an order between 1 July – 30 September 2021

LITE wireless packages are a best effort service

Special is applicable only to the following LITE Wireless Packages
6Mbps at R399 Incl. Vat
8Mbps at R499 Incl. Vat
10Mbps at R699 Incl. Vat

Includes:
Free Installation
Free Router
On a month to month agreement

CANCELLATION PROCESS
The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.
Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za.
The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.
The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.
If the customer cancels within the first 24 months of the agreement a cost of R1999 Excl. Vat will be applicable and the cost of access point.

CUSTOMER PREMISES EQUIPMENT
Easyweb shall at all times retain ownership over the CPE unless the contrary is provided for in the applicable Service Order Form.
When the Services require that CPE be installed at the Customer Premises, the Customer shall provide the necessary space, electricity supply and environmental conditions required for the CPE, subject to the Customer being provided with at least 2 (two) Business Days’ notification from Easyweb.
Leased CPE delivered to the Customer shall not become the property of the Customer and the leased CPE shall be returned to Easyweb on termination of this Agreement.
All risk in and responsibility for the CPE shall pass to the Customer on delivery of leased CPE, which delivery shall be evidenced by the Digital Signature or signature of a representative of the Customer or a waybill issued by a courier company.
Easyweb will instruct contractors to install the CPE at the Customer Premises and further instruct such contractors to maintain the CPE for the duration of this Agreement. Easyweb’s agents, representatives, employees and contractors may at all reasonable times enter the Customer Premises to inspect the CPE or carry out any necessary repairs, replacement of CPE or other maintenance work or to discontinue the service should payment not be made on the due date.
The Customer shall always keep leased CPE in its possession and control at the Customer Premises and may not give up possession of the leased CPE, in whole or in part, to any third party or remove and/or re-install the leased CPE at a different location.
The Customer shall, in writing, advise the landlord of the Customer Premises of Easyweb’s ownership of the leased CPE.
Unless expressly authorised by Easyweb, the Customer may not make any alteration or modification to the CPE, including the software incorporated in the CPE. If the CPE is lost, stolen or damaged, the Customer shall immediately notify Easyweb thereof in writing.
The Customer shall be liable to Easyweb for the replacement cost and re-installation cost of the CPE or the cost of repair if it is economically feasible to repair the CPE. All pricing is inclusive of Vat

The rates for the special will only apply for a period of 24 Months, unless a 36 Month agreement has been signed. Standard pricing will apply after 24 months.

Subject to feasibility and coverage.

Subject to our terms and conditions on our website at https://easyweboldsite.dexign.co.za/legal/

Cold Busta

Openserve special for 1 July – 30 September 2021

Fibre to the home promotion
This promotion is only available to eligible new customers who place an order between 1 July – 30 September 2021

Special is applicable only to the following Openserve FTTH Packages
100/50 Mbps – R999 Incl.Vat
200/100 Mbps – R1099 Incl.Vat

Includes:
Free Installation
Free Activation
Free Router

CANCELLATION PROCESS
The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.
Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za.
The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.
The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.
If the customer cancels within the first 24 months of the agreement a cost of R1999 Excl. Vat will be applicable and the cost of access point.

All pricing is inclusive of Vat
The rates for the special will only apply for a period of 24 Months, unless a 36 Month agreement has been signed. Standard pricing will apply after 24 months.
Subject to feasibility and coverage.
Subject to our terms and conditions on our website at https://easyweboldsite.dexign.co.za/legal/

Winter Warmer

Metrofibre special for 1 July – 30 September 2021

Fibre to the home promotion
This promotion is only available to eligible new customers who place an order between 1 July – 30 September 2021

Special is applicable only to the following Metrofibre FTTH Packages
100/100 Mbps – R1049 Incl.Vat
200/200 Mbps – R1149 Incl.Vat
300/300 Mbps – R1249 Incl.Vat

Includes:
Free Installation
Free Activation
Free Router

CANCELLATION PROCESS
The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.
Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za.
The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.
The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.
If the customer cancels within the first 24 months of the agreement a cost of R1999 Excl. Vat will be applicable and the cost of access point.

All pricing is inclusive of Vat
The rates for the special will only apply for a period of 24 Months, unless a 36 Month agreement has been signed. Standard pricing will apply after 24 months.
Subject to feasibility and coverage.
Subject to our terms and conditions on our website at https://easyweboldsite.dexign.co.za/legal/

Easyweb Black Friday
Wireless special

This promotion is only available to eligible new customers who place an order between 23 November 2020 – 28 February 2021.

LITE wireless packages are a best effort service

Special is applicable only to the following LITE Wireless Packages
6Mbps at R399 Incl. Vat
8Mbps at R499 Incl. Vat
10Mbps at R699 Incl. Vat
15Mbps at R999 Incl. Vat
20Mbps at R1299 Incl. Vat

Includes:
Free Installation
Free Router
On a month to month agreement

CANCELLATION PROCESS
The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.
Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za.
The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.
The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.
If the customer cancels within the first 24 months of the agreement a cost of R1999 Excl. Vat will be applicable and the cost of access point.

CUSTOMER PREMISES EQUIPMENT
Easyweb shall at all times retain ownership over the CPE unless the contrary is provided for in the applicable Service Order Form.
When the Services require that CPE be installed at the Customer Premises, the Customer shall provide the necessary space, electricity supply and environmental conditions required for the CPE, subject to the Customer being provided with at least 2 (two) Business Days’ notification from Easyweb.
Leased CPE delivered to the Customer shall not become the property of the Customer and the leased CPE shall be returned to Easyweb on termination of this Agreement.
All risk in and responsibility for the CPE shall pass to the Customer on delivery of leased CPE, which delivery shall be evidenced by the Digital Signature or signature of a representative of the Customer or a waybill issued by a courier company.
Easyweb will instruct contractors to install the CPE at the Customer Premises and further instruct such contractors to maintain the CPE for the duration of this Agreement. Easyweb’s agents, representatives, employees and contractors may at all reasonable times enter the Customer Premises to inspect the CPE or carry out any necessary repairs, replacement of CPE or other maintenance work or to discontinue the service should payment not be made on the due date.
The Customer shall always keep leased CPE in its possession and control at the Customer Premises and may not give up possession of the leased CPE, in whole or in part, to any third party or remove and/or re-install the leased CPE at a different location.
The Customer shall, in writing, advise the landlord of the Customer Premises of Easyweb’s ownership of the leased CPE.
Unless expressly authorised by Easyweb, the Customer may not make any alteration or modification to the CPE, including the software incorporated in the CPE. If the CPE is lost, stolen or damaged, the Customer shall immediately notify Easyweb thereof in writing.
The Customer shall be liable to Easyweb for the replacement cost and re-installation cost of the CPE or the cost of repair if it is economically feasible to repair the CPE.
All pricing is inclusive of Vat

The rates for the special will only apply for a period of 24 Months, unless a 36 Month agreement has been signed. Standard pricing will apply after 24 months.

Subject to feasibility and coverage.

Subject to our terms and conditions on our website at https://easyweboldsite.dexign.co.za/legal/

Easyweb Black Friday
Fibre to the home promotion

This promotion is only available to eligible new customers who place an order between 23 November 2020 – 28 February 2021.

Special is applicable only to the following Packages
50/50Mbps at R899 Incl Vat
100/100 at R999 Incl Vat
Available on Vuma Fibre, MetroFibre, Netstream Fibre and TT Connect

Includes:
Free Installation
Free Activation
Free Router

CANCELLATION PROCESS
The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.
Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za.
The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.
The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.
If the customer cancels within the first 24 months of the agreement a cost of R1999 Excl. Vat will be applicable and the cost of access point.

All pricing is inclusive of Vat

The rates for the special will only apply for a period of 24 Months, unless a 36 Month agreement has been signed. Standard pricing will apply after 24 months.

Subject to feasibility and coverage.

Subject to our terms and conditions on our website at https://easyweboldsite.dexign.co.za/legal/

Openserve Fibre to the home
Black Friday Promotion

This promotion is only available to eligible new customers who place an order between 27 November 2020 – 30 April 2021.

Special is applicable only to the following Packages
10/5Mbps at R499Incl Vat
20/10Mbps at R699 Incl Vat
40/20Mbps at R899 Incl Vat
100/50Mbps at R1099 Incl Vat
200/100Mbps at R1399 Incl Vat
1:10 CONTENTION RATIO

Includes:
Free Installation
Free Activation
Free Router

CANCELLATION PROCESS
The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.
Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za.
The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.
The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.
If the customer cancels within the first 24 months of the agreement a cost of R2999 Excl. Vat will be applicable and the cost of access point.

All pricing is inclusive of Vat

The rates for the special will only apply for a period of 24 Months, unless a 36 Month agreement has been signed. Standard pricing will apply after 24 months.

Subject to feasibility and coverage.

Subject to our terms and conditions on our website at https://easyweboldsite.dexign.co.za/legal/

Openserve Black Friday Promotion
Fibre to the business

This promotion is only available to eligible new customers who place an order between 27 November 2020 – 30 April 2021.

Special is applicable only to the following Packages
10/5Mbps at R899Incl Vat
20/10Mbps at R1099 Incl Vat
40/20Mbps at R1499 Incl Vat
100/50Mbps at R1899 Incl Vat
200/100Mbps at R2299 Incl Vat
1:5 CONTENTION RATIO

Includes:
Free Installation
Free Activation
Free Router

Back-up link included (Best effort service)

CANCELLATION PROCESS
The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.
Such written notice must be sent by email to debtors@easyweboldsite.dexign.co.za.
The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.
The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.
If the customer cancels within the first 24 months of the agreement a cost of R2999 Excl. Vat will be applicable and the cost of access point.

All pricing is inclusive of Vat

The rates for the special will only apply for a period of 24 Months, unless a 36 Month agreement has been signed. Standard pricing will apply after 24 months.

Subject to feasibility and coverage.

Subject to our terms and conditions on our website at https://easyweboldsite.dexign.co.za/legal/

Women’s Month Promotion
August 2024

In celebration of all the amazing women you can WIN A FREE INTERNET CONNECTION FOR A YEAR.

o             1st Prize – 1 Year free internet

o             2nd Prize – 6-month free internet

o             3rd prize – Pamper Hamper

Should you win the 1-year or 6-month free internet promotion and wish to upgrade your package, you will be responsible for paying the difference in pricing between your current package and the upgraded one.


Get a Wireless Standard package for

o             6 Meg Standard @ R399.00 incl VAT

o             8 Meg Standard @ R499.00 incl VAT

o             10 Meg Standard @ R699.00 incl VAT

  • Subject to 24-month contract
  • Free installation, subject to feasibility
  • This promotion is only available to eligible new customers and existing customers out of contract.
    All prices inclusive of VAT
  • Does not include indoor wireless access point
  • Standard wireless packages are a best effort service
  • Prizes are not refundable or transferable.
  • Not transferable
  • Errors and omissions excepted (E&OE)
  • By entering this contest, you consent to having your name mentioned on social media platforms if you win the prize. You can withdraw your consent at any time by contacting us.

Fibre to the home (FTTH)

Fibre To The Home orders will also go into lucky draw.
FTTH Standard Terms and conditions apply.
Please refer to https://www.easyweb.co.za/legal/

Winners will be announced 2 September 2024 at 12pm
Closing Date 31 August 2024
All entries will receive a link where we will have a live stream draw.

CANCELLATION PROCESS

The Customer may terminate his/her/their Service(s) on 1 (one) Calendar Month’s written notice to Easyweb.

Such written notice must be sent by email to debtors@easyweb.co.za. The Customer shall be liable for the Charges in respect of the cancelled Services for the duration of the cancellation notice period.

The Customer shall be liable for early termination fees and other costs specified in the respective Service Specific Terms and Conditions and must ensure that such Charges are paid in full on or before the conclusion of the cancellation notice period.

If the customer cancels within the first 24 months of the agreement a cost of R1999 Excl. Vat will be applicable.  If the customer cancels within the first 24 months of the agreement they will be liable for the remainder of the contract.

 

CUSTOMER PREMISES EQUIPMENT

Easyweb shall at all times retain ownership over the CPE unless the contrary is provided for in the applicable Service Order Form.

When the Services require that CPE be installed at the Customer Premises, the Customer shall provide the necessary space, electricity supply and environmental conditions required for the CPE, subject to the Customer being provided with at least 2 (two) Business Days’ notification from Easyweb.

Leased CPE delivered to the Customer shall not become the property of the Customer and the leased CPE shall be returned to Easyweb on termination of this Agreement.

All risk in and responsibility for the CPE shall pass to the Customer on delivery of leased CPE, which delivery shall be evidenced by the Digital Signature or signature of a representative of the Customer or a waybill issued by a courier company.

Easyweb will instruct contractors to install the CPE at the Customer Premises and further instruct such contractors to maintain the CPE for the duration of this Agreement. Easyweb’s agents, representatives, employees and contractors may at all reasonable times enter the Customer Premises to inspect the CPE or carry out any necessary repairs, replacement of CPE or other maintenance work or to discontinue the service should payment not be made on the due date.

The Customer shall always keep leased CPE in its possession and control at the Customer Premises and may not give up possession of the leased CPE, in whole or in part, to any third party or remove and/or re-install the leased CPE at a different location.

The Customer shall, in writing, advise the landlord of the Customer Premises of Easyweb’s ownership of the leased CPE. Unless expressly authorised by Easyweb, the Customer may not make any alteration or modification to the CPE, including the software incorporated in the CPE. If the CPE is lost, stolen or damaged, the Customer shall immediately notify Easyweb thereof in writing.

The Customer shall be liable to Easyweb for the replacement cost and re-installation cost of the CPE or the cost of repair if it is economically feasible to repair the CPE.

The rates for the special will only apply for a period of 12 Months.

Standard pricing will apply after 24 months.

Subject to feasibility and coverage.

Subject to our terms and conditions on our website at https://www.easyweb.co.za/legal/