Make calls without worrying about high bills, Get VoIP today!
An easy to use, all in one phone system –
all while saving money
• Call recordings
• Automated detailed call reports
• Remote extensions and branches with IOS & Andriod app capabilities.
• Advanced IVR with call queues for inbound calls to ensure you don’t lose a potential customer.
• API integration into many CRM systems.
• Outlook and Office365 plugin with a click to call function direct from your pc.
• Agent tools like whisper, listen-in and barge in.
• Call conferencing features.
Accelerate your businesses growth with 3CX phone system. Don’t just rely on phone calls! Use Live Chat, WhatsApp, Facebook, business SMS and Video Conferencing too.
All this from a single client so no switching between apps. Choose from web, desktop and mobile clients or easily connect a supported IP Phone.
Ready to make the change?
Contact us to find out more.
info@easyweb.co.za | 010-001-5200
Hosted PBX
A Hosted PBX is a cloud-based, virtual PBX phone system that delivers secure, reliable phone service for a business or organization through your Internet connection instead of a privately managed call controller or server that you own and operate yourself.
A cloud PBX works by connecting to your IP, or Internet phone, for its internet connection. So, you must have a VoIP or other IP system in place in your office in order to use a cloud PBX. … This means that your calls are connected to their recipients over the Internet by the service provider.
Onsite PBX
Premise based phone system
Generally, a premise based system is an onsite PBX or Key System hardware device controlling all aspects of call management for connected phones. …
Dial tone is delivered by the consumer’s carrier of choice to the consumer’s hardware, which manages calls and call features.
VoIP
VoIP stands for Voice over Internet Protocol. It’s a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (analog) phone line. VoIP converts your voice into a digital signal that can travel over the internet.
This enables you to make calls directly from a computer, a VoIP phone, or other data-driven devices, bypassing traditional telephone networks and often resulting in lower costs for long-distance and international calls.
Choosing VoIP (Voice over Internet Protocol) offers several advantages over traditional telephone systems:
- Cost Savings: VoIP often costs less than traditional phone services, especially for long-distance and international calls. Many VoIP providers offer competitive pricing and flat-rate plans.
- Flexibility and Mobility: VoIP services are not tied to a specific physical location like traditional landlines. You can use VoIP from anywhere with an internet connection, making it ideal for remote workers or businesses with multiple locations.
- Feature-Rich: VoIP systems typically include a wide range of features such as voicemail, call forwarding, call waiting, conference calling, and more. These features are often included at no extra cost or are available at a lower cost than with traditional phone services.
- Integration: VoIP can integrate with other applications and services more easily than traditional phone systems. For example, VoIP can be integrated with CRM systems, email, and other business tools to streamline communication and operations.
- Scalability: VoIP systems are easily scalable, making it simple to add or remove lines as your business needs change. This flexibility is beneficial for growing businesses or those with fluctuating call volumes.
- Advanced Call Handling: VoIP allows for advanced call handling capabilities, such as automated attendants, interactive voice response (IVR) systems, and call analytics. These features can improve efficiency and customer service.
- HD Voice Quality: With a stable internet connection, VoIP can provide high-definition voice quality, often surpassing that of traditional landline phones.
- Environmental Benefits: VoIP typically has a smaller carbon footprint compared to traditional phone systems, as it relies on existing internet infrastructure rather than separate copper lines.
Overall, VoIP offers significant advantages in terms of cost, flexibility, features, and scalability, making it a popular choice for both individuals and businesses looking to modernize their communication systems.
